Privacy Policy
How we collect, use and protect your information.
Last updated: 15 November 2026. Please have this policy reviewed by your legal adviser before publishing.
This Privacy Policy explains how Amla Consultancy Pvt Ltd (“we”, “us”), operating the E-Commerce Consultancy website at www.ecommerceconsultancy.net, collects, uses and protects personal information.
Information we collect
- Enquiry form: full name, company name, email address, mobile number, country, service of interest, business website and your requirements.
- Lead source information: the page you submitted from, the referring website and campaign (UTM) parameters, used to understand how visitors find us.
- Technical data: IP address (for security and spam prevention) and, only with your consent, analytics cookies (Google Analytics).
How we use your information
- To respond to your enquiry and discuss your requirements.
- To send you an acknowledgement of your enquiry.
- To manage enquiries in our internal systems or CRM.
- To prevent spam and misuse of our forms.
- To improve our website and services (analytics, only with consent).
Sharing
We do not sell your personal information. Enquiry data may be processed by our service providers (for example hosting, email and CRM providers) only to deliver the services described above, or disclosed where required by law.
Retention
We keep enquiry information for as long as needed to respond to and manage the business relationship. Closed or unsuccessful enquiries are deleted automatically after the retention period configured by us.
Cookies
Essential cookies are used to operate the website. Analytics cookies are used only if you choose “Accept all” in the cookie notice. You can change your choice by clearing your browser storage.
Your rights
You can ask us to access, correct or delete your personal information by contacting us at info@amlaconsultancy.com.
Security
The website uses SSL/HTTPS, secure administrator access, role-based permissions and spam protection. Enquiry data is accessible only to authorised personnel.
Contact
Amla Consultancy Pvt Ltd, Infopark Phase 1, Kakkanad, Kochi, Kerala, India – 682 042. Email: info@amlaconsultancy.com